Pet-Friendly Policy

Pet Policy

Family vacations are special moments that should include everyone, even your closest companions.
To ensure everyone can enjoy themselves safely and comfortably, we ask that you respect the mandatory rules listed below.

Pets allowed.

• Dogs only
• Maximum 15kg

INCLUSIONS

• Hotel room prepared to receive pets.
• Pet bed/mat
• Bowl for water and food.

RATES

• €30 per day / per room
• Maximum of one pet allowed per room.
• Maximum of 2 dogs per night at the hotel.

REGULATIONS
It is mandatory to present the pet's identification document / pet passport (for animals from the EU) or health certificate (for entry into the EU), containing the information below, duly stamped and signed by a veterinarian:

• Identification: Microchip

• Rabies vaccination: performed after microchipping and in animals older than 12 weeks.

Pets are allowed but must be requested in advance directly with the hotel and are subject to availability (the hotel has a set limit on the number of pets allowed per night).

Dogs are only allowed in 2 houses in the woods, with a maximum limit of 2 rooms with dogs per night.

Dogs cannot be left alone in the room, except during breakfast, lunch, and dinner times.
In that case:

• Guests must have their meals (breakfast/lunch/dinner) at the hotel so that they are available at any time.
  
  
• It is important that guests with pets provide their mobile phone number so they can be reached whenever necessary.
• The guest should arrange with reception the most appropriate time for housekeeping to access the room, avoiding times when the pet is alone in the room.
  
  
• When a guest leaves their pet alone in the room, they must leave the corresponding Pet Tag on the outside door of the room to prevent staff from entering the room during that time (including cleaning services). The tag must be returned to reception at check-out.
  
  

Guide dogs are allowed in all areas of the hotel.*
Pets are not allowed in the Gomariz Restaurant, Tower Bar, Wine Bar, and Breakfast Room where food may be displayed. Outdoors, including on terraces, they must always be accompanied by their owners and on a leash.

Feeding your pet with food collected from the hotel's common dining areas (bars, restaurant, breakfast area) is not permitted.

Leashes are mandatory in all areas of the hotel where dogs are allowed.

Any damage (personal or material) caused by the pet will be the responsibility of the owner, exempting the hotel from any legal or extrajudicial claims that may arise, and the replacement of the damaged item will be charged to the credit card provided at check-in.
The hotel reserves the right to charge for additional cleaning services whenever the animal soils carpets, furniture, or other areas, regardless of whether any material damage occurs. Any losses or damages caused will also be charged to the animal's owner.

The owner is responsible for picking up their dog's waste in all areas of the hotel. They must have appropriate bags for this purpose.

In case of noise or disturbance caused by the pet, the hotel reserves the right to cancel the stay of both the guest and the pet.

Pets should not use the bathroom or showers in the bedrooms.

The use of towels or sheets to clean the pet is not permitted.

Pets are not allowed in the spa or inside the outdoor pool.

*The rules regarding areas where pets are not allowed do not apply to guide dogs.

The reception staff is always available to answer your questions. Enjoy an even more special stay with your pet.

INFORMATION FOR PETS

VETERINARIANS

Vila Verde Veterinary Clinic
R. Dom Pedro V 18A, 4730-068 Vila Verde
960154732

Adaúfe Veterinary Center
Tv. do Comércio nº 14 r/cc, 4710-820 Braga
910550062

Legal Obligations of Dog Owners

Decree-Law No. 314/2003 (art. 7)

1 — It is mandatory for all dogs circulating on public roads or places to wear a collar or harness, on which the name and address or telephone number of the owner must be affixed in some way;

2 — The presence of dogs on public roads or places is prohibited unless they are accompanied by their owner and wearing a functional muzzle, except when led on a leash, in trials and training, or, in the case of animals used for hunting, during hunting activities;

3 — In the case of dangerous or potentially dangerous dogs, in addition to the muzzle provided for in the previous paragraph, the animals must also be restrained using the means of containment determined by special legislation;

4 — Municipal councils, within their respective competences, may create designated zones or locations for the presence and circulation of dogs, establishing the conditions under which this may be done without the means of restraint provided for in this article.

Dog owners must identify and register the animals they own, in accordance with the terms and deadlines set out in Article 3 and Article 6; (see Article 12(a) of Decree-Law No. 313/2003 of 17 December).

Dog owners must, in the event of a change of ownership, hand over the health certificate to the new owner, who must then notify the parish council of the area of their residence or headquarters of this fact within 30 days of the change; (see article 12, paragraph e), of Decree-Law no. 313/2003, of December 17).

Dog owners must provide the competent authority and supervisory bodies, upon their request, with all information relating to the identification, registration, origin, movement, possession and transfer of any animal they own or have owned; (cf. Article 12, paragraph h), of Decree-Law No. 313/2003, of December 17).

Dog owners must notify the parish council of the area where they reside or have their headquarters of any identified animal they have found on public roads or in any other location. (cf. Article 12, paragraph i), of Decree-Law No. 313/2003, of December 17).

Dog owners must renew their license every year, otherwise the license will expire. (cf. Article 4, No. 2, of the Regulation on the Registration, Classification and Licensing of Dogs and Cats, annexed to Decree No. 421/2004, of April 24).